Personal Insurance
Health Insurance
Hospitalisation cover that behaves the way you expect at the counter.
In short
Health insurance pays for hospitalisation - room, treatment, surgeon and related costs - either cashless at a network hospital or as reimbursement afterwards. The details that decide a claim are the room rent limit, sub-limits, co-pay and waiting periods, not the headline sum insured.
Overview
Two policies at the same premium and the same sum insured can settle very differently. A room rent cap can proportionately reduce every line of the bill, not just the room. A co-pay takes a fixed share of every claim. Sub-limits cap specific procedures regardless of the sum insured.
We compare on those terms first, then on price, and we tell you which network hospitals near you are actually cashless.
What is covered, and what is not
Typically covered
- Hospitalisation of 24 hours or more
- Pre and post hospitalisation expenses, within stated periods
- Day care procedures that no longer need a full day
- Ambulance charges, within limits
- Pre-existing conditions after the stated waiting period
- Restoration of the sum insured, where the plan offers it
- No claim bonus for claim-free years
- Annual health check-up and wellness benefits, where the plan includes them
Typically excluded
- The initial waiting period, usually 30 days except for accidents
- Specified illnesses during their own waiting period
- Pre-existing conditions until the waiting period is served
- Cosmetic and elective treatment
- OPD and dental, unless the plan includes them
- Non-medical consumables, unless a rider is added
- Treatment outside the policy's definition of a hospital
Cover and exclusions vary by insurer and by the wording issued for your risk. We confirm the exact terms on the quotation before you buy.
Who needs this cover
Everyone, and earlier than most people buy. Waiting periods run from the day the policy starts, so cover bought while healthy is what responds when it is needed. If you have employer cover, note that it ends the day the job does - a personal policy keeps continuity.
Why buy this through Trust Cover
Insurer-neutral advice
Quotations from several insurers, compared on wording and claims record, not premium alone.
Exclusions explained first
You see what is not covered before you buy, in plain language.
Claims handled by us
We prepare the file, submit it and chase settlement on your behalf.
How a claim works
- Cashless: show the health card at the network hospital's insurance desk; they raise pre-authorisation with the TPA. Tell us at the same time and we follow it through.
- Planned admission: intimate 48 to 72 hours in advance.
- Emergency: intimate within 24 hours of admission.
- Reimbursement: keep original bills, discharge summary, prescriptions and reports, and submit within the policy timeline.
Documents you will need
- Claim form, signed
- Discharge summary and final hospital bill with itemised breakup
- Investigation and diagnostic reports
- Doctor's prescriptions and pharmacy bills
- Identity proof and policy or health card copy
- Bank details for reimbursement
Working with us
We are insurer-neutral. For every enquiry we approach multiple insurers, compare the wordings as well as the premiums, and tell you where they differ on the points that decide a claim.
After the policy is issued we stay involved: endorsements, mid-term changes, renewal reminders that start ninety days before expiry, and claims that we prepare, submit and follow to settlement.
Health Insurance - frequently asked questions
What is a waiting period in health insurance?
A waiting period is the time after the policy starts before certain claims can be made. Most policies have an initial 30 day wait for anything other than accidents, a longer wait for specified illnesses, and a further wait for pre-existing conditions.
What is a room rent limit and why does it matter?
A room rent limit caps the daily room charge the insurer will pay. If you take a costlier room, many policies proportionately reduce every associated charge - surgeon, anaesthetist, investigations - not just the room. It is one of the most expensive clauses to overlook.
What is the difference between cashless and reimbursement?
Cashless means the insurer settles the bill directly with a network hospital after pre-authorisation. Reimbursement means you pay first and claim afterwards with original documents. Cashless needs a network hospital; reimbursement works anywhere.
Does health insurance cover pre-existing conditions?
Yes, after the waiting period stated in the policy, provided the condition was disclosed when you applied. Group employer policies usually cover them from day one. Non-disclosure is a common reason for rejection.
How much health cover do I actually need?
It depends on the city, the hospitals you would use and the family covered. Rather than one large base policy, a moderate base plus a super top-up above it is often better value for the same total cover.
Should I keep a personal policy if my employer covers me?
Usually yes. Employer cover stops when the job stops, and waiting periods on a fresh policy restart at that point. A personal policy taken while you are healthy preserves continuity.
Related cover
Life Insurance
Cover matched to what your family would actually need without you.
Learn moreMotor Insurance
Third party cover is the law. Own damage is what saves you money.
Learn moreTerm Insurance
The most cover per rupee, for the years it is actually needed.
Learn moreFamily Health Insurance
One sum insured, shared across the family - including parents.
Learn moreGuides on this cover
Written for the questions people ask before they buy, and after a claim is cut.
Cashless or reimbursement: what actually happens at the hospital counter
The route you take decides how much cash you need on the day and how long the money takes to come back.
ReadThe 40,000 in your hospital bill that most health policies do not pay
Gloves, syringes, PPE, administration charges. Individually small, collectively a large uninsured line.
ReadChanging health insurer without losing your waiting periods
Portability protects the years you have already served. It only works if you start early and disclose properly.
ReadSuper top-up: how to get 50 lakh of health cover without paying for 50 lakh
A base policy plus a super top-up usually costs far less than one large policy for the same total cover.
Read