Corporate Insurance
Claims Management
We prepare, submit and chase the claim so your team does not have to.
In short
Claims management means we handle the claim end to end on your behalf: confirming what the policy covers, assembling the documents, submitting to the insurer, coordinating the surveyor or TPA, answering queries and pursuing settlement.
Overview
Claims are declined for procedural reasons far more often than for genuine lack of cover: late intimation, a missing document, a discrepancy between the claim form and the survey, a settlement discussed with the insurer before the policy position was checked.
We manage that process for the policies we place, and we will also review a claim on a policy bought elsewhere.
Why buy this through Trust Cover
Insurer-neutral advice
Quotations from several insurers, compared on wording and claims record, not premium alone.
Exclusions explained first
You see what is not covered before you buy, in plain language.
Claims handled by us
We prepare the file, submit it and chase settlement on your behalf.
How a claim works
- Intimation. We notify the insurer within the policy timeline and open the file.
- Position check. We read the wording against the facts before anything is submitted.
- Documentation. We list exactly what is needed and collect it with you.
- Submission and survey. We brief the surveyor or TPA and attend where useful.
- Queries. We answer insurer queries in writing, on record.
- Settlement. We check the computation and challenge deductions we consider unfair.
Working with us
We are insurer-neutral. For every enquiry we approach multiple insurers, compare the wordings as well as the premiums, and tell you where they differ on the points that decide a claim.
After the policy is issued we stay involved: endorsements, mid-term changes, renewal reminders that start ninety days before expiry, and claims that we prepare, submit and follow to settlement.